The use of VOIP has been growing over the years and many people replace their landlines with a VOIP system.
Before you consider doing this, it is important to know a bit about the differences between a landline phone system and VOIP phone systems. Each has their benefits and their drawbacks making it vital to compare them before you choose one.
The primary difference between a VOIP system and a landline is the technology that they use. The landline is the traditional system which is linked to an exchange infrastructure through copper wire. This infrastructure started when the first telephones started and reaches across the country.
However, it is important to note that many phone companies are not upgrading these legacy systems very often which can lead to problems in the future.
The VOIP system is a child of the digital age and uses the internet instead of the phone infrastructure.
These systems will make and receive calls over the internet. This does mean that you need to have an internet connection to use the phone and the faster the connection the better the call quality.
There is a benefit to this which is that most phone companies are committing to improving their digital infrastructure and the speed of their internet.
Another difference between landlines and VOIP systems is the features on offer. Landlines are limited when it comes to features with the most advanced offering voicemail and caller ID. You can also set up call-forwarding on some landline handsets, but not all of them.
As VOIP systems are digital, they can offer more features which can be helpful to businesses and individuals.
Some of the features that these systems offer include a virtual receptionist, voicemail to email transcription, automatic call forwarding and access to the system across multiple devices. Of course, it is important to note that not all VOIP providers will have an extensive range of features and these features will generally cost more to have.
There is no point in having a phone system if you cannot rely on it. This is one area where landlines are more powerful than the VOIP system. As the infrastructure for landlines are in place and are generally not disrupted, they can offer better reliability.
The telephone infrastructure would need to be damaged before there is a problem with the landline.
As VOIP system run on the internet, if there is any problem with the connection the phone will not work. Additionally, slow internet connects will cause calls to drop or have lag in the transmission of the voice. Of course, more stable internet is constantly being rolled out which could eliminate this problem in the future.
Another different that you need to consider when looking at VOIP and landline systems is the price.
A VOIP system can cost up to 80% less than a traditional landline service. This can be a major saving for people as the same features on a VOIP system will cost much more on a landline.
If you are looking to have multiple landlines, you will need to have a private branch exchange. This is a physical piece of hardware which can cost thousands and will need to be stored on your property.
With a VOIP system, you can add lines without the expensive cost of additional hardware.
The reason why VOIP systems are cheaper is the limited outlay by the provider. VOIP providers do not need the expensive physical infrastructure that landlines use which limits maintenance costs and other overheads.